Posted by firstaidinstructor on February 17, 2014
We have now launched the level 2 QCF and ProTrainings Customer Service qualification. This is a course that you can teach to most businesses and has a very large potential sales income. Business of all sizes can benefit from receiving an accredited certificate showing their commitment to their customers and staff.
About Customer Service
This accredited qualification is suitable for learners wishing to improve their knowledge of the importance of customer service including how to satisfy customers’ expectations. It is designed for learners who deal with customers on a daily basis as part of their job role and is applicable to a variety of work environments and ideal for any business that requires basic customer service training.
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Posted in Business of FIrst Aid, First Aid Instruction, Instructor, QCF | Tagged: course, customer service, HABC, highfield, Instructor, powerpoint, QCF, training | Leave a Comment »
Posted by firstaidinstructor on February 14, 2014
ITG Instructor Training have set the first date for the QCF level 3 food safety course at our new training rooms and offices in Colchester on Tuesday 29th and Wednesday 30th April. This course is a blended course with a study book which must be completed prior to the course date, this will be posted to you along with posted to you along with the level 3 Highfield student manual.
By completing this course, you will be able to teach the ProTrainings level 1 and 2 food safety courses and publish them on the ProTrainings system as usual. Those of you who hold a PTLLS or higher qualification will also be able to offer the level 2 QCF versions below as soon as the course has been added to your highfield approval.
Posted in Food Hygiene, Health and Safety, Instructor, QCF, Teaching | Tagged: 1, 2, 3, cieh, food, hygiene, level, safety | Leave a Comment »
Posted by firstaidinstructor on February 12, 2014
We will be releasing dates soon for business trainings days where we will have modules on developing your business and maximising sales. This will be a paid event and the plan is to have one session at Colchester and one in Birmingham and will not replace our free update days. We have been asked for direct business advice and how to make the most of our system and increase bookings. The training days will ensure that instructors have the edge over the competition as ProTrainings instructors have far more to offer customers than any other certifying body. The days will be available to active centres and if you have any areas you want included in these days please email us and we will add them. Email firstname.lastname@example.org
Posted in Business of FIrst Aid, First Aid Instruction, Instructor | Tagged: business, First AId, Instructor, sales | Leave a Comment »
Posted by firstaidinstructor on February 10, 2014
We have received numerous emails promoting 1 day “IQA courses” from various Awarding Organisations reminding everyone that from 2015 all centres will need someone with an IQA qualification from 2015. Please note that for all of you who are registered with ProTrainings this is NOT the case, ProTrainings provide internal quality assurance on your behalf through fully qualified IQAs, saving you time and money.
Please be aware that this one day course they offer will not entitle you to act as an IQA for all QCF accredited courses. We offer the full QCF IQA Award if you want the full qualification as a distance/blended course.
Posted in Fire Safety, first aid, First Aid Instruction, Food Hygiene, Health and Safety, Instructor, Manual handling, QCF | Tagged: Internal Quality Assurance, IQA | Leave a Comment »
Posted by firstaidinstructor on December 23, 2013
We have set some dates in the new year for First Person On Scene (FPOS) Intermediate at two locations and we will be adding more soon. The FPOS Intermediate course is ideal for all instructors to give you more knowledge and practical experience in first aid to improve your skills and understanding. The course is 5 days and the last day you will complete a test and practical evaluation and then earn the IHCD FPOSi Certificate
The initial dates are: Read the rest of this entry »
Posted in Business of FIrst Aid, first aid, Instructor, Teaching | Tagged: essex, fpos, intermediate, uk, wiltshire | Comments Off
Posted by firstaidinstructor on December 22, 2013
We’re excited to announce that ProTrainings sites are now responsive! Perhaps you’re asking yourself what that means. Over the past several months we have been designing & optimising a new site that will respond to the size of your device. This means that you and your employees / students will soon be able to train, test, and interact with a fully functional dashboard on a mobile phone, tablet, or desktop computer. Read the rest of this entry »
Posted in Business of FIrst Aid, first aid, First Aid Instruction, Instructor, Online learning, Teaching | Tagged: mobile, protrainings, responsive, sites, web | Comments Off
Posted by firstaidinstructor on December 21, 2013
If you need to keep track of contacts then use a good CRM program and we have found this one to be excellent in building a business. We have been asked by many instructors about contact management and it is important in your business to be able to track and manage your contacts. Click the image for more details or click here.
Want more information on being an instructor and ways that ProTrainings can help, go to www.instructorblogs.co.uk
Posted in Business of FIrst Aid, First Aid Instruction, Teaching | Tagged: cdm, itg, leads, management, protrainings, sales | Comments Off
Posted by firstaidinstructor on December 16, 2013
We’re excited to announce that ProTrainings will soon become responsive! Perhaps you’re asking yourself what that means. Over the past several months we have been designing & optimising a new site that will respond to the size of your device. This means that you and your employees / students will soon be able to train, test, and interact with a fully functional dashboard on a mobile phone, tablet, or desktop computer.
Over the past few years we have seen a significant increase in the number of people visiting our site using a mobile device. In fact, over a quarter of our traffic comes from mobile devices. Last month alone over 550 different devices were used to access our site. Our new site will ensure a user friendly experience regardless of the device one uses to interact with ProTrainings. We’ve worked hard to keep much of the functionality and layout of our dashboards the same to ensure a seamless transition to the new site.
Posted in Business of FIrst Aid, Instructor, Online learning, Teaching | Tagged: protrainings, responsive, website | Comments Off
Posted by firstaidinstructor on December 16, 2013
If you need to re-qualify your FAW, we are running a course in Colchester on Monday 13th and Tuesday 14th January 2014. This course is for instructors only and will renew your FAW as QCF level 3 and update your annual skill review. The cost is £195 plus VAT and you can book by calling Paula on 01206 805380 or emailing the office. You do not have to do your requalification with us, you can complete it locally but make sure that you are getting a level 3 QCF or Red Cross/St Johns FAW, as you cannot deliver QCF courses without certificates at this level. If you have an old HSE certificate, this will still be valid till it expires.
If you do not renew your FAW you cannot teach once it expires so do not leave it too late.
Posted in first aid, First Aid Instruction, QCF, Teaching | Tagged: faw, first aid at work, hse, QCF | 2 Comments »
Posted by firstaidinstructor on December 10, 2013
Routine testing conducted by ALK-Abelló has revealed that during the production process in some batches the needle may have become bent, causing the needle to curl up inside the injector housing upon activation and consequently causing the pen not to deliver the required adrenaline dose. The malfunction only affects a small number, approximately 1 in 2500, of the pens in these batches. Immediate action has been taken to eliminate similar production issues in the future. For more information click here.
Posted in first aid, Instructor, Online learning, Teaching | Tagged: information, injection, jext, patients, pen, pre-filled, safety, solution | Comments Off