First Aid Instructor's Blog

ITG Instructor Training & ProTrainings – Information for First Aid instructors and First Aiders

Health & Safety Level 3 QCF – spaces available next week

Posted by firstaidinstructor on April 8, 2014

We have spaces on our next QCF level 3 Health & Safety course next Tuesday and Wednesday (!5th and 16th April) at our new training rooms in Colchester.  If yo hare interested, please call 01206 805380.  We have a few spaces also available on the QCF level 3 Food Safety course on 29th and 30th April also.  These courses will allow yo to teach the ProTrainings and QCF versions of the courses (if you have PTLLS/AET or higher for QCF versions).

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Changes to QCF class creations to make it easier

Posted by firstaidinstructor on March 27, 2014

ProTrainings coursesTo reduce the risk of fines of £350.00 being charged to our centres we have added an extra option to the class creation feature. This new feature provides you with the option to list courses and choose if the courses are going to be delivered at QCF Level when you create your classrooms. All courses that are going to be delivered as QCF must be registered in advance, delivered as planned or cancelled in advance on the ProTrainings system.

All created classes will still be listed on the ProTrainings system whether they are QCF or not. Please do not select the QCF option unless you are going to run the course as a QCF Qualification. If you list a course and at a later date need to change it to a QCF qualification you can notify us in advance of the course date and we will register the course with the Awarding Organisation for you.

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Moving offices today so reduced phone support

Posted by firstaidinstructor on March 17, 2014

We are moving offices today and tomorrow and we will have a reduced response to emails and phone calls as BT have not yet connected the broadband and phone lines.  If you do have any questions, if you can email them or leave them to later on Wednesday when we should be fully up and running.  If you need to call, please leave a message with our reception and we will call you back.  Sorry for any inconvenience caused.  Our new offices will now have ProTrainings, ITG Instructor Training and the training rooms in one location.

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Customer Service Qualification Upgrade available until the end of February for £75.00 (includes the Highfield PowerPoint value £175.00)

Posted by firstaidinstructor on February 17, 2014

CustomerServiceL2We have now launched the level 2 QCF and ProTrainings Customer Service qualification. This is a course that you can teach to most businesses and has a very large potential sales income.  Business of all sizes can benefit from receiving an accredited certificate showing their commitment to their customers and staff.

About Customer Service

This accredited qualification is suitable for learners wishing to improve their knowledge of the importance of customer service including how to satisfy customers’ expectations. It is designed for learners who deal with customers on a daily basis as part of their job role and is applicable to a variety of work environments and ideal for any business that requires basic customer service training.

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Food Safety Level 3 now available

Posted by firstaidinstructor on February 14, 2014

FoodSafetyLevelThreeIconITG Instructor Training have set the first date for the QCF level 3 food safety course at our new training rooms and offices in Colchester on Tuesday 29th and Wednesday 30th April.  This course is a blended course with a study book which must be completed prior to the course date, this will be posted to you along with posted to you along with the level 3 Highfield student manual.

By completing this course, you will be able to teach the ProTrainings level 1 and 2 food safety courses and publish them on the ProTrainings system as usual. Those of you who hold a PTLLS or higher qualification will also be able to offer the level 2 QCF versions below as soon as the course has been added to your highfield approval.

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Business development training dates being released soon

Posted by firstaidinstructor on February 12, 2014

ProTrainings coursesWe will be releasing dates soon for business trainings days where we will have modules on developing your business and maximising sales.  This will be a paid event and the plan is to have one session at Colchester and one in Birmingham and will not replace our free update days.  We have been asked for direct business advice and how to make the most of our system and increase bookings.  The training days will ensure that instructors have the edge over the competition as ProTrainings instructors have far more to offer customers than any other certifying body.  The days will be available to active centres and if you have any areas you want included in these days please email us and we will add them.  Email

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Internal Quality Assurance

Posted by firstaidinstructor on February 10, 2014

ProTrainings coursesWe have received numerous emails promoting 1 day “IQA courses” from various Awarding Organisations reminding everyone that from 2015 all centres will need someone with an IQA qualification from 2015.   Please note that for all of you who are registered with ProTrainings this is NOT the case,  ProTrainings provide internal quality assurance on your behalf through fully qualified IQAs, saving you time and money.

Please be aware that this one day course they offer will not entitle you to act as an IQA for all QCF accredited courses.  We offer the full QCF IQA Award if you want the full qualification as a distance/blended course.

Posted in Fire Safety, first aid, First Aid Instruction, Food Hygiene, Health and Safety, Instructor, Manual handling, QCF | Tagged: , | Comments Off

FPOS Intermediate course dates set by ITG

Posted by firstaidinstructor on December 23, 2013

FPOS imageWe have set some dates in the new year for First Person On Scene (FPOS) Intermediate at two locations and we will be adding more soon. The FPOS Intermediate course is ideal for all instructors to give you more knowledge and practical experience in first aid to improve your skills and understanding. The course is 5 days and the last day you will complete a test and practical evaluation and then earn the IHCD FPOSi Certificate

The initial dates are: Read the rest of this entry »

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ProTrainings sites are now all responsive and upgraded

Posted by firstaidinstructor on December 22, 2013

responsive-screens.104338We’re excited to announce that ProTrainings sites are now responsive! Perhaps you’re asking yourself what that means. Over the past several months we have been designing & optimising a new site that will respond to the size of your device. This means that you and your employees / students will soon be able to train, test, and interact with a fully functional dashboard on a mobile phone, tablet, or desktop computer. Read the rest of this entry »

Posted in Business of FIrst Aid, first aid, First Aid Instruction, Instructor, Online learning, Teaching | Tagged: , , , , | Comments Off

Do you need an effective way of managing your customers and leads?

Posted by firstaidinstructor on December 21, 2013

capsule-banner-180x150 If you need to keep track of contacts then use a good CRM program and we have found this one to be excellent in building a business.  We have been asked by many instructors about contact management and it is important in your business to be able to track and manage your contacts.  Click the image for more details or click here.

Want more information on being an instructor and ways that ProTrainings can help, go to

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